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Technology Operations Supervisor


Innovative Consulting Group
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Post Date: Apr 17, 2017
Job Type: Contract to hire
Start Date: - n/a -
Compensation: - n/a -
Location: US - Texas
Reference: - n/a -
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Description
Client in Texas looking for contractor or contract to hire to fill an immediate vacancy.
this resource is a liaison between the business unit, application unit and the technology unit.
Overall understanding of how all of the technology pieces work together is critical.


Qualifications:
Technology Operations Supervisor experience required
Excellent oral, written and presentation skills required
Experience working with executive leaders and clinical leaders
Experience with Cerner technology preferred
Knowledgeable of Hospital IT infrastructure, networking, security, etc preferred


This resource is responsible for leading the following areas:

•                    Technology Capacity Planning
•                    Manage risk within Information Systems.
•                    Application Performance
•                    Code Management
•                    Managing Technical Downtimes
•                    Leading Technology Upgrades
•                    Being an Advocate for the 5 Highly Reliable Organization (HRO) Principles

This role will lead a diverse team comprised of technical subject matter experts to raise service delivery by leverage ITIL best practices to support IS systems. In addition, this role will serve as a governing body to ensure vendor deliverables are met.

Additional responsibilities include:

-Root cause analysis following high impact changes.
-New technology evaluation which could improve Operations or Optimize Costs.
-Ability to be a strong leader and communicate at a high level to project sponsors, executives and hospital leadership.
-Mentor and grow leaders within the organization while promoting HRO principles.
-Create and advise on vendor risk assessments for infrastructure upgrades.





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