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Epic HB Systems Analyst


LCMC Health
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Post Date: Aug 16, 2017
Job Type: Full-time
Start Date: - n/a -
Compensation: - n/a -
Location: US - Louisiana - New Orleans
Reference: - n/a -
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Description
LCMC Health is a Louisiana-based, not-for-profit healthcare system serving the needs of the people of Louisiana, the Gulf South and beyond. LCMC Health currently manages award-winning hospitals including Children's Hospital New Orleans, Touro, New Orleans East Hospital, West Jefferson Holding, LLC, and University Medical Center New Orleans. LCMC Health supports its outstanding local hospitals as they deliver exceptional, compassionate healthcare to the communities they serve. Please explore our website to learn more about the work we do and our commitment to community-focused healthcare.

Job Summary

The Epic Systems Analyst works under minimal supervision and is responsible for the following: Performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate clinical functions or to improve existing information technology related systems. The analyst will assist in the design and build of the clinical software packages to meet the needs of providers, staff, and patients. Primary responsibility will be to develop the Electronic Medical Record (EMR) and inter-related systems to meet meaningful use and regulatory standards as well as to meet the needs of the system. Excellence in customer service and superior teamwork skills are essential. Serves to assist in developing the tools the providers and staff need to give the highest quality health care to the patients while ensuring security and efficiency.

Essential Functions
•Demonstrates ability to represent Information Technology in a respectful and professional manner
•Completes assigned tasks per defined project scope, timelines, and budgets
•Understands interconnectivity and integration with EMR and third party applications. Works with internal IT teams on technical troubleshooting, integration, reporting and training
•Demonstrates creativity and passion to continuously learn
•Follows department standards and procedures
•Communicates effectively with technical team at all levels and with users at a non-technical and clinical level
•Maintains knowledge of health care, technology and industry trends
•Maintains appropriate certifications
•Able to collect data regarding current data processing environment and documents workflows and system access
•Applies analytical skills and related Epic knowledge to define the information requirements necessary to design, build and install upgrades and/or new implementations
•Ability to make recommendations for workflow based on system capabilities.
•Develops and/or evaluates previously refined data and programs and selects from a range of alternatives to determine the appropriate action to be taken. Understands functionality and relationships between supported applications
•Support optimization efforts of financial staff and departments

Epic Application Support / Build
•Reviews and test changes in newly released software to ensure integrity
•Resolves post installation technical problems in a timely manner, escalating issues as necessary to the appropriate organizational or vendor level
•Carries out routine duties independently; uses appreciable originality on system assignments and discusses or seeks approval on complex matters
•Researches, identifies and implements solutions to special client requests or requirements and thoroughly documents all identified solutions and standard operating procedures
•Plans independently the full range of programming actions needed to achieve desired end-results on complex problems; analyzes and suggests system development tasks
•Performs Epic design/build/update. Assist in building Master Files, Profiles, Category Lists, Clinical Reports, Health Maintenance, Best Practices, department locations, smart forms, flowsheets, and other master files as assigned. Monitors release notes for pertinent build and testing for the system.
•Keeps documents and change logs updated
•Maintains quality control between environments with build activities

Project Management
•Develops or helps in the development of work plans, task sequencing
•Develops time schedules, conversion and test procedures for all aspects of system
•Executes necessary investigation, analysis and evaluation to determine project feasibility and develops project scope
•Assists in developing project cost and benefit estimates to establish project worth
•Utilizes change management process
•Performs other duties as required
•Completes required documentation
•Serves as member of various employee committees to discuss workflow, system needs and changes
•Coordinates activities with other departments and work groups as needed
•Serves as a backup to related positions as needed
•Participates in on call rotation for application support
•Help Desk support as needed
•Performs related duties as assigned

Knowledge and Skills
•Extensive working knowledge of healthcare and financial systems
•Ability to conceptualize and analyze complex issues
•Ability to work independently and manage time well
•Ability to direct a variety of projects in addition to an understanding of the ways in which information technology is applied within the enterprise
•Ability to maintain assigned programs and systems
•Ability to communicate effectively orally and in writing

Education and Experience
•Associate or Bachelor's Degree Preferred in Financial Field
•Minimum of two years working in a healthcare environment, preferably in a field relevant to the application being supported
•Technical Proficiency required including appropriate pre-employment screening
•EPIC HB Certification Required**
•Prior implementation experience a plus

These are full time, permanent positions only.





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