Qualified candidates will oversee entire IT infrastructure, which encompasses four major sites and 2 small satellite offices. Merge Healthcare and MModal are the primary products for the organizations enterprise applications: CADStream, Dashboards, Financials, iConnect, PACS, Patient Portal, RIS; MModal Fluency Dictation. Serve as the POC for tier 2 (desktop) and tier 3 (server) support.
•IT budgeting and procurement.
•Maintain up-to-date IT policies and procedures.
•Manage and maintain IT inventory.
•Manage software and outsourced vendors for various IT projects.
•Manage employee photo and badging
•Have familiarity with graphics design.
•Maintain and edit contents on the Company websites.
Tier 2 Support
•Manage project upgrades involving hardware refresh and software implementation.
•Deploy and configure desktop and workstations.
•Manage outsourced vendor to configure and maintain network security and compliance.
•Direct and coordinate the planning, design, research, and acquisition of new facilities concerning network infrastructure, servers, workstations and various peripherals such as printers, scanners and related hardware.
•Build, configure and maintain desktop images for Windows 7 and Windows 10
Tier 3 Support
•Run CAT cabling for new Ethernet drops
•Clean and Maintain server rooms at four major sites
•Configure and maintain server and workstation Group Policies
•Configure and maintain WSUS
•Maintain and build VMs on VMWare server
•Maintain and configure backups within Veritas Backup Exec
•Maintain Active Directory
•Deploy and configure servers
Proficiency in the following:
•Desktop Applications: Acronis True Image, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Cisco AnyConnect, Kaspersky AntiVirus, Microsoft Office 2010/2013/2016, Microsoft Project, Microsoft Visio, Microsoft Windows 7/10, TeamViewer Enterprise
•Server Applications: Kaspersky Security Center, Microsoft Active Directory; Microsoft Exchange 2013, Microsoft Windows Server 2008/2012, VMware vSphere
Qualified candidates must:
•Have at least 7 years of professional experience in Information Technology, healthcare is a plus.
•Possess strong customer service abilities.
•Have the ability to deliver solutions that are cost effective and scalable based on business needs.
•Demonstrate management capacity to lead and fulfill projects with efficiency and precision.
•Convey strong work-ethic and organizational skills.
•Be easy to work with.
•End-User Customer Support
•End-User Workstation Administration
•Systems Implementation and Integration
•Disaster Recovery Planning
•Testing, Scripting and Documentation
•Systems/Network Diagram Designs
Core Hours and Locations
•8:00 AM to 5:00 PM; occasional nights/mornings for maintenance and upgrades
•Ashburn, Fairfax and Reston