Sells current and newly developed services to new and existing clients to meet New Business sales and revenue objectives. Identifies and develops strategic partnerships to support sales strategies and customer needs. Identifies and determines appropriate action for new revenue opportunities. Provides consultation and insight for newly developed services to new and existing clients. Provides outstanding customer service and account management oversight.Engages in Direct Sales Efforts 60%
? Works with Business Development, Operations and Leadership to develop and achieve sales goals and objectives
? Develops sales plans that determine the level and design of sales needed to generate a specific amount of annual revenue
? Prospects, generates and follows up on sales leads
? Conducts cold calling as needed to generate sales leads
? Develops and maintains client relationships and networking relationships
? Develops specific written proposals and input for requests for proposals
? Negotiates contracts and closes sales
? Provides internal sales reporting and participates in sales meetings.
Maintains Customer Service w/ Internal/External Customers 20%
? Communicates client service issues to internal departments
? Monitors response to service issues – follows up with client to ensure satisfactory resolution.
Provides Sales/Marketing Support 20%
? Collaborates with Business Development staff on specific client presentation materials
? Conducts research and ongoing review of government policies & processes regarding Medicare Advantage health plans and other managed care programs
? Collaborates on marketing strategies, including collateral development, mail campaigns and proposal writing.
? College degree required
? Experience prospecting for, identifying, and closing sales at executive level in the healthcare market.
? Revenue cycle knowledge and experience
? Patient Accounting knowledge a plus
? 50-75% overnight travel