As a MEDITECH trainer, you are the first point of contact exposing clinicians to our fully integrated, interoperable Enterprise Health Record. Drawing on your strong clinical experience, you will educate other healthcare professionals on how to best leverage technology in order to care for their patients. As a member of our Client Services & Implementation team, your job would involve:
Project Management of clinical software implementation to ensure effective live
Training and installation of our Enterprise Health Record
Participating in workflow analysis and process redesign
Acting as the primary contact for clients throughout the implementation process
Multi-tasking and communicating with staff members across multiple MEDITECH applications
Providing customer service and troubleshooting application software issues
Working on a team with programmer analysts to resolve any technical issues
Working on group projects, interacting with development staff, and mentoring co-workers
Processing requests for system enhancements or modifications to our evolving software
Designing and maintaining application documentation
Updating and maintaining an online project tracking system
Traveling 50% of the time, anywhere within the United States and Canada to conduct new customer training
What You Should Have
Required experience as an RN or Pharmacist
Bachelor's degree and/or applicable training and education, or customer service experience preferred, and/or related military experience
Exceptional written and verbal communication skills
Strong interpersonal and presentation skills
Project management skills
This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.