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Financial Client Training Specialist
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Post Date: Sep 10, 2021
Job Type: Full-time
Start Date: ASAP
Compensation: - n/a -
Location: US - Massachusetts - Canton
Reference: - n/a -
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As a MEDITECH trainer, your facilitation enables financial professionals to successfully utilize our Enterprise Health Record. Your education of small groups of end users gives exposure and direction on how to effectively engage this cost saving tool. As a member of our Client Services & Implementation team, your job would involve:

  • Acting as the primary contact for clients throughout the implementation process

  • Project management of a financial software install

  • Multi-tasking and communicating with staff members across multiple MEDITECH applications

  • Providing customer service and troubleshooting application software issues

  • Working on a team with programmer analysts to resolve any technical issues

  • Working on group projects, interacting with development staff, and mentoring co-workers

  • Processing requests for system enhancements or modifications to our evolving software

  • Designing and maintaining application documentation

  • Updating and maintaining an online project tracking system

  • Traveling 50% of the time anywhere within the United States and Canada to conduct new customer training

What You Should Have
  • Preferred experience in any of the following Financial areas:

    • Accounts Payable, Billing/Accounts Receivable, Claims, General Ledger, Human Resources/Payroll, Materials Management, Fixed Assets or Physician Billing

  • Bachelor's degree in a financial area and/or applicable training and education, or customer service experience preferred, and/or related military experience

  • Exceptional written and verbal communication skills

  • Strong interpersonal and presentation skills

  • Ability to work independently and as part of a team

  • Project management skills

  • Strong organizational skills

This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.


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