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Clinical / Business Systems Support Analysts

Galen Healthcare Solutions
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Post Date: Apr 29, 2020
Job Type: Consulting
Start Date: - n/a -
Compensation: - n/a -
Location: United States
Reference: - n/a -
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A Galeneer is known for his/her ability to collaborate, execute, and deliver. Are you looking for a challenge?

We are seeking professionals who are interested in a long-term career in healthcare consulting. Qualified candidates are driven to excel, produce superior results and are passionate about their work in the Healthcare technology field. Candidates are willing to travel and committed to achieving project goals. The role will provide the opportunity to build upon those skills in an environment that is challenging, while working with a team that is supportive and promotes professional growth. The Clinical / Business Systems Support Analysts will work with clients on designing, implementing, and supporting applications and systems according to all industry best practices and applicable health care related regulations. The analyst will provide leadership and implementation expertise required for the analysis, design, testing, reporting, and documentation of client applications. This position participates in a wide variety of high level projects including transitions to new systems/solutions and modifications of existing systems/solutions.

Responsibilities May Include

  • Collecting data as needed to document clinical workflows
  • Design and configuration
  • Application testing
  • End-user training
  • On-site go-live support
  • Ancillary staffing (support desk and command center)
  • Basic troubleshooting
  • Triage skills for client issues

Position Key Accountabilities

  • Ability to expand upon and acquire new skill sets
  • Ability to seek and interpret data and documentation
  • Ability to effectively share knowledge with client, peers or outside consultants
  • Ability to travel or work after hours as required by Galen and our client
  • Ability to operate independently and seek assistance when needed

Minimum Experience

Two years of experience in any of the following clinical / business applications:

  • GE/IDX Business Solutions
  • Allscripts TouchWorks
  • Allscripts Sunrise Clinical Manager (SCM)
  • eClinical Works
  • Siemens/Invision

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