ICG delivers value to our customers by providing cost-effective healthcare IT services. Our team is comprised of experienced professionals who partner with customers to guarantee the achievement of strategic business objectives. Our goal is to exceed the expectations of each and every client.
We guarantee success
We listen to our customers
We partner to exceed customer expectations
We hire industry leaders
We deliver long term value
We employ experienced, highly trained professionals and industry leading subject matter experts. The quality of people at ICG makes a difference in the results we achieve. Our average consultant has 15 years of experience. Our consultants are subject matter experts in Epic, Cerner, McKesson, Siemens, Integration, and Ambulatory Solutions.
Our Practice Directors are industry leaders. They provide engagement management to ensure successful knowledge transfer from consultant to client.
Our employee retention rate is 95%
100% of employees are satisfied with their work experience at ICG*
97% of our employees would recommend ICG to a friend as a great place to work*
*2011 Employee Survey
Our customer partnerships are predicated upon integrity, trust and delivering outstanding value. As a company, we strive to deliver world-class customer service each and every day, guaranteeing customer satisfaction and success in each of our engagements.
54% of ICG active customer relationships are at least two years in length
96% of customers say they would use ICG again*
*2011 Customer Survey
Our workforce is focused on customer service. We achieve results by employing the highest standards of business ethics. Our proven solutions and methodologies consistently improve our clients’ business performance. We deliver measurable results around:
Improving the effectiveness and quality of health care delivery and patient safety
Driving revenue growth
Maximizing operational efficiency
Improving business performance